Jennie Donohue

It was a privilege to go see Jennie Donohue speak about Pan Am Flight 103. Twenty years ago she was a student at Syracuse University that had been abroad at the same time as the students on the flight that crashed. She was a friend to the students on the flight and the experience she had twenty years ago continues to affect her today. As a public relations professional, Jennie Donohue has learned first hand important public relations techniques through the experience.
She has learned to consider all audiences. Everything that a professional publishes has a personal affect on someone. Jennie heard about what had happened with her friends when she was backpacking through Europe. At the time she was in Florence, Italy. She overheard a couple of Canadians talking about a tragedy and she realized that they were talking about her friends. In the middle of the night she found a newsstand with an English newspaper. The first thing she saw in the newspaper was a passenger list. Much of the article was misinformation. The story seemed “sketchy” and was missing a lot of details. This newspaper article had a very personal affect on her because these were her friends on the plane. She realized through this experience that as a public relations professional it is imperative to get the story right before publishing. The professional needs to tailor the message to consider all audiences, especially when discussing a tragedy. Jennie’s advice is to think about the person on the other end of the story, and the impact your words make to the person on the other end.
Jennie Donohue stresses that there is fine line between being professional and being human. Her experience with this issue was at the memorial service for the Pan Am victims in the carrier dome. All she is able to remember from the service was that she and her friends needed to sit together for support. There were not enough chairs sitting together so she and her friends decided to move together seats. A person working the event came up to them and told Jennie and her friends that they cannot move the chairs. Jennie ended up getting in an altercation with the worker because she did not understand his cruel reasoning behind not letting her friends sit together. A professor ended up coming up to them and telling Jennie and her friends that they can sit together. This person working the event was told not to let people move chairs, but he did not consider the audience affected by this rule. Donohue felt as though the man working was selfish in not considering her friends feelings. When in comes to tragedies professionals need to consider all audiences while they are enforcing rules.
Jennie Donohue has learned a lot about her profession through her personal experience with Pan Am Flight 103. She has leaned to be strategic with communication. Donahue preaches to always take a moment to reflect and consider the impact of your communication. Everything that is published has an affect on people. Get the facts straight before publishing anything because you really do not know who could be reading what is said on the other end.

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Shawn Green

Tonight I was lucky enough to attend an interview with one of my childhood idols and baseball legend, Shawn Green.  When he walked into the room, the crowd of anxious baseball fans grew silent.  I was lucky I was in the first few rows as the microphones died during the introductions.

The interview began with the interviewer asking how Green originally got into baseball.  Green laughed and told a story about how he and his dad built a batting cage on the side of his house and how he would take batting practice every day.  The discussion then moved to his college days.  Green faced a dilemma as he was recruited by Stanford University and legendary coach Mark Marquess as well as being drafted straight out of high school by the Toronto Blue Jays of Major League Baseball.  Despite Mark Marquess’ incredible effort to keep him on the team, many Stanford players, after hearing Green’s potential signing bonus, encouraged him to play for the Blue Jays.  Despite signing with the Blue Jays, Green still attended classes at Stanford whenever he could sneak them in over the off-season.  Green described how he was afraid of “trying to make the big leagues for five or six years and then not having anything to fall back on if it didn’t work out.”

Despite his astounding fourteen year career, Shawn Green’s first stint in the MLB did not result favorably.  With a professional batting average of .097, Shawn was happier to be sent back down to the Syracuse Chiefs, Toronto’s AAA affiliate, than he was to be called up to the majors.  In Syracuse, Green played for the toughest manager he ever had and despite not enjoying it at the time, Shawn credits much of his success to developing his swing in Syracuse.  The next time he was called up to the majors he was ready as he stayed there for fourteen years.  Green had many illustrious years in the MLB playing for the Toronto Blue Jays, Los Angeles Dodgers, New York Mets, and the Arizona Diamondbacks.  During those years he thrived winning the Golden Glove and Silver Slugger.  He had a game where he hit 49 home-runs and even hit four home-runs in a single game.

Green’s career was not without struggle however.  He reflected on many nights staring at the ceiling of his hotel room being “Zero for Fifteen and having to face Randy Johnson the next day.”  His slumps often got so bad he once visited a guru named Mr. High who aided Green in regaining his swing.

Shawn Green also spoke about being a Jew in professional sports.  Although he never felt like the “Token Jew,” being a Jewish athlete was a part of his identity.  Despite not being religious, he always tried to play in a town with a large Jewish population (Toronto, Los Angeles, and New York).  He was often invited to Barmitzvahs and he even attended a few.  The MLB playoffs fall on the Jewish High Holy-Days, resulting in Green calling MLB commissioner, also a Jew, Bud Selig, and requesting that his team’s schedule be played around the Yom Kippur and Rosh Hashanah.  Today, Green both plays for and manages Israel’s national baseball team.

Green’s fondest memory of playing professional baseball occurred during an away game at Seattle.  During batting practice, Green started a game of catch with a young Seattle Mariners fan when another kid came down with a glove wanting to get in on the action.  More and more people with gloves eventually joined in on the game until Green was playing catch with an entire section, then an entire half, and not before long, Shawn Green was playing catch with the entire stadium.  Green reflects, “It was so cool, I actually tried challenging myself by seeing how far I could throw the ball and hit a fan with a glove.”

It is always an amazing experience when somebody gets to meet their idol and their idol is just as nice as the person hoped he would be.  He answered every question honestly even when it was about touchy subjects like steroids and being one win away from a World Series Championship.  He had amazing stories to tell ranging from going to the occasional random barmitzvah, Greg Maddox tipping his pitches, seven different languages on the Dodgers’ bus one year, and Jose Canseco practically begging him to use steroids.  Shawn Green was genuine, open, funny, and even willing to sign a baseball for my brother.

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Use of Digital Games by Human Rights Activists

I attended the Symposium Explores the Use of Digital Games by Human Rights Activists on October 10 and found it to be somewhat interesting.

The first person who spoke was Susana Ruiz who is the co-founder of Take Action Games. She explained that Take Action Games transverses the interactions of art, activism, ethics, and documentary. Their first large-scaled game was called Darfur is Dying. The game was endorsed by MTV U in 2006 to spread awareness.

The point of the game was to “foster empathy” amongst players, as Ruiz put it. It is to see how long you can keep the camp safe. Its look is similar to that of FarmVille on Facebook, which had a very large following shortly after Darfur Is Dying was released. Darfur Is Dying immediately had 700,000 players in its first month. The relevance in 2006 was very strong, however Darfur is barely talked about now and yet it has more than 3.5 million players. The impressive thing about Darfur Is Dying apart from its number of players is that it engaged non-gamers. Many people who don’t normally play video games were very active in the game and worked hard to keep the camps safe.

Another game was set up to display gender stereotyping and teen abuse called RePlay. After RePlay, Take Action Games worked on an app called Not Your Baby, which had a large following. Then they produced Say No-Unite, which spreads U.N. Reports through the game which can be played as an app or on the computer. Ruiz and her company found that not many people read the U.N. reports worldwide, so this was a good medium of putting useful, important, and factual information out there in the digital world.

Take Action Games works on a lot of proactive games, currently concentrating on card games, despite having a digital game background. The card games, also based on documentaries on prominent figures worldwide, are meant to provoke meaningful conversation. It is supposed to connect you to the documentary. It is only a prototype now, but the video that Ruiz showed was very interesting.

Another speaker at the lecture was Angel David Nieves who works for Digital Humanities Initiative. The main gear for DHI is their interactive game SOWETO Historical, which stands for South Western Townships. These South Western townships are located in South Africa and hold place for women to speak about their experiences of living.

There are several representative avatars of actual people in the region in South Africa. The program also had 3D maps that the user can sift through to see the actual site, which is directly related to the SOWETO.

Since gaming is not particularly related to my interest or field, the lecture was somewhat interesting, but I found more of a connection to Ruiz’s point and productivity than Nieves’.

It’s interesting to see where gaming will end up because as they said 2006 in the gaming world is eons ago. So what is the next step and what will people want to do with their game time?

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Data is the New Black

I saw the lecture “Data is the New Black” by Theresa Lamontagne. Lamontagne discussed the impact and importance of data on advertising. Lamontagne is in charge of analytics and insight, and is a managing partner at MEC Global (MECGlobal.com).

Lamontagne said that her position in analytics at MEC is about discovery, evaluation, data, and technology. She wants to understand people. Lamontagne’s job is to figure out the way consumers think and live. Do consumers look at the world in a positive or negative light? What kind of statements do they agree with or disagree with? Are they generally very busy? Knowing a consumer’s life and values is imperative to coming up with the perfect advertising strategy.
Furthermore, it is important to understand how consumers interact with media through which they could be reached with ads. When, where, and why are consumers engaging with certain media? Do they watch the morning news? Do they listen to the radio on the way to work? Do they watch TV after school? Figuring out when and where to reach a target audience is just as important as figuring out the right message.

Research aims to not only find out about the consumer, but also about the competition. Where else are consumers going? What can we do to make them want this product? Essentially, what makes people choose one thing over another? The company uses this research to develop a strategy to gain business lost to other companies. It may also find what it needs to do to set itself apart from the competition.

Research analysis provides strong insights about what type of advertising would be most effective. Lamontagne gave an example about how powerful the right message can be when she discussed advertising a tube of wax that goes on lips. She said that the way Burt’s Bees chap-stick is advertised and the way Chanel lipstick is advertised are completely different because they are appealing to different audiences with different values. Even though the products are essentially the same, the connotations associated with each brand, created through advertising, are distinct and correlate to different consumer values. I had never thought about brands like that before. Similarly, in terms of makeup, BareMinerals is considered au-natural and MAC is considered heavy and trendy. However, they are both made of the same stuff and have the same function. The thing that is the most different between the two makeup brands is the way in which they are advertised.

This lecture made me realize how critical research is to advertising. Advertising is so much more than creating a clever ad. It is about knowing the consumer and the consumer’s life. Developments in research have led to powerful and precise ads because companies are able to use consumer values to create strategies and messages that resonate. This concept can be extended to branding which attaches consumer values to a company or product. I had never given much thought to the power of branding before, but this lecture made me realize how consumers look to products and brands to align with and affirm their values, image, and lifestyle. Although it is strange to think about, brands do have statuses and values associated with them. Being able to understand consumers helps advertisers determine what they want from a product or brand, and how to frame their advertisements so as to fulfill those desires.

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Reliving Pan Am Flight #103

On Thursday night I attended a lecture about Pan Am flight #103.  This lecture was different in that it included 5 panelists who answered questions throughout the session.  While it was still heart tugging, it discussed more the role the media played, and the lesson the media learned in the time of this tragedy.

One of the speakers that shared most of her story was Joan Deppa.  She began by recounting the day she heard the tragic news.  A few days later, Deppa attended the vigil for the 35 students who lost their lives.  As she saw people coming up the stairs, she was shocked at rude and merciless the media was toward them.  This, she said, was the moment she noticed a lack of knowledge in how to handle a crisis situation by the media.

As each panelists discussed this topic, it became evident that each person had seen the negative way many communication professionals managed the tragedy.  Many reporters filmed extremely powerful scenes, such as parents and friends sobbing, even puking, uncontrollably.  Many media professionals came together and decided a person could not control his or her self, they should not be filmed or interviewed.

This situation also showed a clear lack in knowledge, in students and reporters alike, of how to assess a crisis. But also, this situation proved to be an important lesson for the government.  At a national level, the flight #103 tragedy was ignored.  Some panelists agreed that had this story not been ignored…9/11 would have never happened.

Finally, Joan Deppa ended the lecture with some incredible advice for anyone entering the media industry.  She concluded, “You have to have the ability to be accurate.  These were ordinary people in extraordinary circumstances. Don’t be afraid to sway toward human compassion with what you are up against. Rely on your own sense of ethics and have confidence at early age.”

 

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Jennie Donohue: Lessons from Lockerbie: Observing the 25th Anniversary of the PanAm #103 Tragedy

When I was informed that Jennie Donohue was coming to speak about the PanAm #103 tragedy in my public relations class, I could not have been more intrigued to hear about her experience studying abroad during that unfortunate time. However, her lecture covered more than her experience during the tragedy. She discussed the importance of properly communicating during a crisis.
Ms. Donohue talked about how important crisis communication is, which has enhanced my understanding about public relations in times of crisis. The fact that students just like I am now were killed in this horrible plane bombing, and the media got the facts wrong at first, is astounding to me. It shows that in a competitive communicating society, we have pressure put on us to be first, but being first is not the most important thing when reporting news.
Donohue began telling her story about how twenty-five years ago, instead of flying home with her other peers from London after their semester abroad, she and her best friend decided to go backpacking in Europe over the winter break. She was in Italy during the tragedy and explained how she felt completely alone when she found out the news about her fellow peers in the bombing from some Canadians she met in a hostile.
I could see the pain in her eyes and hear the tightness in her throat when she explained that she felt lost and alone because there was no immediate way to contact her friends and family at the time. She explained how she was also angry because there was misinformation about people who had been proclaimed dead. I can’t imagine what it must have felt like to not be able to pick up a cell phone and call my parents to talk about something so tragic that directly affected me and my fellow peers. I also can’t imagine how much the misinformation in the media affected her and made her think some of her friends were dead, when they weren’t.
Donohue explained to us that as professionals, we still need to know how to be compassionate to people while maintaining our professionalism. She explained this through an anecdote of her returning home from Europe after that winter break. She said that as she went through customs, she was completely disheveled and upset and just wanted to see her family as soon as possible. The security guard who was checking her passport was bombarding her with questions like, “What are you doing in Europe”? “Why are you coming to the United States”? These questions went on and on until Donohue broke down and started crying and saying, “I just want to go home”.
The security guard stared at her for a little bit, then a sympathetic smile spread across his face as he said, “we’re glad you’re home”. Hearing this story reaffirms my belief that even as professionals, we can still be compassionate to our audiences while doing our jobs, because it is a necessity to reflect and consider the impact of our communication on others during difficult times.
After this presentation, I know that as a public relations professional, I will always try my best to get the facts right and not worry about being first to publish a story. I also know that just because I’m working or telling a story, does not mean that I cannot be compassionate and caring toward people while still maintaining my composure and professionalism. Overall, this presentation was extremely eye-opening and beneficial to me.

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Pan Am 103 and the Media

I went to the Pan Am 103 Media Panel last night.  There were five journalists there who all covered the tragedy at different times and in different ways.  One of the things I found most interesting was the discussion about ethics in journalism.  One of the professors was at Hendricks Chapel keeping an eye on everyone and she saw a few journalists getting in the faces of people crying and shining bright camera lights at them while they were sobbing.  She also told a story of a reporter who got close up footage of a woman who had a child on the flight and just found out about the crash and just fell over in disbelief.  He believed it was powerful and great footage but his producer refused to air it because it was too powerful.  She was later asked about how she felt being recorded in such an emotional moment and she said it was like being “visually raped.”  These were instances where she believed journalists did not honor the privacy of people involved and exploited the tragedy they were experiencing.  This is an issue that I think about because it’s hard to know where you draw the line between doing your job as a journalist or reporter and respecting people.

A conclusion she arrived at to outline ethics in journalism was that if someone is not in control of him/herself and does not have the ability to say that he/she doesn’t want to be filmed or interviewed, it should be off limits.  I really like this idea and I never thought about it this way, but I think that is definitely true.  Nevertheless, I don’t think you can ever actually be taught what is right and what is wrong, it is just a decision you have to make in the moment.

Some of the advice that the whole panel gave was to not be afraid to weigh human compassion to the pressures being felt.  Today there is a huge pressure in journalism to be first on a story, give out the most information and almost be as invasive as possible, but many times this is not the best way to go.  They also said don’t assume you know how people are going to react to you or the situation.  We as journalists need to make almost instantaneous decisions about how to handle a situation and many times there is success down a different road than everyone else is following.  Overall I really enjoyed hearing the different perspectives of each of the journalists especially since these are issues that will probably pertain to me in the near future.

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Tony Kushner -Evie Davis

Tony Kushner is a Puliter-prize and Tony award winning screenplay writer who came to speak here this week as a part of the Syracuse University Lecture series. He is best known for his screenplay for Lincoln and his play “Angels in America: A gay Fantasia on National Themes”.

The director of the lecture series asked a lot about how he deals with the topic of slavery. Kushner said how it is difficult to write about slaves because everyone shows how they were subject to horrible violence but that happens in every group of people. He said the difference about slavery is the fact that they are denied their rights. He said that portraying slavery in the violent way is almost cliché. I think it’s really hard not to be cliché these days because most things have already been done. I applaud Kushner for being able to still come out with original work on a topic that has been done so many times.

Kushner also said that he tries not to put his own voice into his work because it isn’t about him but he knows it comes out in the way he tells jokes or writes certain things. I think in historical pieces it makes sense but for the style i want to make movies in I’d want to have a notable style. I want to make dramatic movies and I think it is important to leave your mark on that type of movie and be able to be told apart from the rest.

One thing he said that really resonated with me was that you shouldn’t tell your audience something you already know. If you are just regurgitating information then it will be boring; you have to genuinely search for something with your audience. I usually stay on a safe topic and make movies about things that I know about but I don’t want my audience to get bored so I need to find new subjects to cover to stay interesting.

I found the event very interesting. However, I didn’t get as much out of it as I do when the speaker is talking freely from their mind rather than from questions.

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Sister Helen Prejean -Evie Davis

When I first heard of this speaker I pictured an old-fasion style nun with long black robes. So, when I arrived I was surprised by how everyday she appeared. I also expected her to be talking about the process of turning her movie into the book because we had brought that up in class. So, as you can imagine, this lecture turned out very different from my expectations. Sister Helen Prejean is an advocate for the abolition of the death penalty and she travels the country and talks about her views and experiences. I found Sister Helen Prejean to be a very engaging storyteller and I was amazed with how steady her voice stayed when she talked about the horrible things she has seen and that the people she worked with have done.

Sister Prejean began working with death row inmates when she was asked to write a letter to Patrick Sonnier at Angola Prizon. She first only talked about it from the side of Sonnier and it was tear jerking when she described how hard it was to walk him to his execution. I had never thought much about the death penalty before but when she described the experience I became very opposed to the practice. When she began to describe the victims and families affected though, I wasn’t sure how to feel.

I know that the government shouldn’t have the power to take a life but when she described in detail what Sonnier did it’s hard for me to justify allowing him to live. I don’t want to go into what he did because it was hard for me to listen to but he raped and killed a couple. One of the kids families wanted the death penalty invoked but the other did not. The parents that did not want the death penalty said they felt immense pressure to advocate for Sonnier’s death. People would say things like “If you don’t get him killed than you didn’t really love your son.”

I can’t even imagine myself in a similar position but if I were I’m not sure how I’d want them to be punished. I know I would feel so much hate towards the criminal that I would want them dead but at the same time does advocating for someone’s death make you just as bad as them?

Sister Helen Prejean was a fantastic speaker but I did not leave the room totally convinced of her point of left the room with more confusion than I had come in with. I don’t think there is a right or wrong answer but I’m glad that New York doesn’t have the death penalty. That way I don’t feel an immediate need to figure out how I feel about the issue.

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Tony Kushner: Screenwriter for “LIncoln”

 

Last night I had the pleasure of listening to Tony Kushner at Hendricks Chapel speak about his views on slavery in filmmaking, as well as the political situation in Washington occurring right now. He also explained how his historical knowledge as well as his own flair and personality led him to become the main screenwriter for Lincoln. Mr. Kushner was raised in Louisiana by musical parents and learned his filmmaking skills at New York University. He is a recipient of the Pulitzer Prize, the Emmy, Tony and many other awards throughout his career. Mr. Kushner has is written many plays and movies, many with LGBT elements. He currently lives in New York City with his husband. Mr. Kushner stated that he would only work with Steven Spielberg if the film did NOT cover all four years of Lincoln’s presidency, but rather focus on the passage of the thirteenth amendment toward the end of the administration. Kushner could have made a miniseries in the five years of filming for the story but decided to focus on slavery, an issue rarely focused on in film. He stated that many filmmakers avoid this controversial issue and instead “put away” the idea. Kushner is an advocate of equal rights and found it imperative to include slavery as an important feature in the film and in turn show the effects of slavery over centuries.

I found it interesting how Mr. Kushner described that art has “ a power, an indirect power, it suggests”. Many of his films pull the audience in with their visuals and acting. Lincoln is no different. However, the power of the film leaves the audience in thought, the suggestion, and makes them think about what they learned.

Mr. Kushner then shifted his conversation to politics and history. I am a huge history buff, and Mr. Kushner’s deep knowledge made me want to hear more and more. He talked about the Anarchist Movement in 1887 Chicago, as well as elaborating on Lincoln’s administration. He stated that “seventy percent of Americans are opposed to the government shutdown” and that the goal of the shutdown was to “dismantle the government”. He even went as far to say that Lincoln would say that Obama is “doing a good job.”

All-in-all I thoroughly enjoyed Mr. Kushner’s conversation and learned a lot about the screenwriting business as well as how his views transcend into his films. Most importantly I learned that  “if you don’t feel like you’re screwing up, you’re screwing up.”

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